Welcome to the Help Center

No — players join by entering a 6-character room code and choosing a display name. No registration, no email required. Only the host (the designer) needs an account.

Temporary rooms (free, default) automatically close when the last player leaves and auto-cleanup after 30 seconds of inactivity. They're ideal for scheduled sessions. Persistent rooms (Pro feature) stay open 24/7 even when empty — great for asynchronous play, ongoing campaigns, or leaving a setup ready for when players log in. You can have up to 5 persistent rooms.

Yes — this is the Table Setup Save feature, available on Pro plans. Arrange components exactly how you want, then open the dropdown menu in the top-right and click Save Current Setup. Name it (e.g. "4-Player Starting Position") and save. Next time you launch a room, select that saved setup from the dropdown and the table starts in that exact arrangement.

Components use public image URLs for front and back art. Host your images on a public service like Imgur, Google Drive (with public sharing on), Dropbox, or any image hosting platform. Copy the direct image URL (ending in .jpg, .png, .gif, etc.) and paste it into the Front Image or Back Image field on the component form. A preview renders below the field to confirm it's loading correctly.

First check your internet connection. If it's stable, the host can click Force Resync in the top bar — this reloads the full room state for all connected clients. If the issue persists, try refreshing the page (you'll rejoin the room automatically with the room code). See the Troubleshooting section for all sync issues.

Every card draw, dice roll, component interaction (spawn, move, flip, lock), and player join/leave is logged automatically — no setup needed. After the session, you get a dashboard showing: total action counts, card draws per deck, dice roll distributions with averages, a component interaction heatmap sorted by activity, and a visual gallery of the most-played cards. See the Playtest Analytics guide for full details.

Snap points are optional invisible anchors on the table or on components. When a player drops an object near one, it snaps into that position automatically. They're useful for enforcing placement rules (e.g., "only tokens belong here") and keeping the table tidy. You don't need them to playtest — most designers start without them and add them later once they know their game's layout. They're a host-only feature. See the Snap Points guide for setup instructions.

Yes. Your projects, components, and playtest data are private to your account. Only people with your room code can join your playtest rooms. Image URLs you enter are stored as references — images themselves are served from wherever you host them. We don't share or sell your design data. See the Privacy Policy for the full details.

The free plan gives you access to core design tools — creating projects, managing components, the realtime virtual tabletop, and the dice & card probability calculators. Pro adds: custom dice calculator, playtest analytics & feedback tracking, PDF & CSV exports, The Game Crafter integration, saved table setups, persistent rooms, Print & Play Maker, and unlimited projects.

Use the Print & Play Maker (Pro feature) — click Tools in the nav and select Print & Play Maker. You'll pick a project, choose which components to include, configure your paper size and margins, set cut lines or bleed marks, then click Generate PDF. The tool packs your components at their correct physical sizes and downloads a ready-to-print PDF. Save your layout so you can regenerate with one click after updating artwork. See the Print & Play Maker guide for full details.

Open a project, click Edit, and find the "Import from The Game Crafter" panel. Click Connect & Import — you'll go through The Game Crafter's SSO authorization flow to approve the app (one-time only). After that, your TGC games are listed and you pick the one to import. The system pulls in your game details and all components automatically. This is a Pro feature — see the Projects guide for details.